At Elise Boost, we stand behind the quality, functionality, and durability of our shower heads. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased directly from our online store at eliseboost.store.

1. Warranty Coverage

We offer a 1-year limited warranty on most of our shower heads unless otherwise specified on the product page. This warranty covers:

Manufacturing defects
Material or structural faults under normal residential use

Please refer to each individual product listing for specific warranty details or any additional coverage.

2. Warranty Period

The warranty is valid for 12 months from the original purchase date. A valid proof of purchase (such as your order number or confirmation email) is required to initiate any warranty service.

3. How to File a Warranty Claim

If you believe your product qualifies for warranty service, please follow these steps:

Contact us at support@eliseboost.store
Provide your order number, product name, a clear description of the issue, and photos or videos (if applicable)
Our support team will review your claim and respond with return, replacement, or repair instructions if eligible

4. Warranty Exclusions

This warranty does not cover:

Damage caused by improper installation, misuse, or neglect
Normal wear and tear from everyday use
Cosmetic flaws that do not affect performance (such as minor surface blemishes)
Alterations, disassembly, or repairs not authorized by Elise Boost
Products purchased from third-party platforms or unauthorized resellers

5. Limitation of Liability

Elise Boost’s liability is limited strictly to the repair or replacement of the defective product. We are not liable for any indirect, incidental, or consequential damages that result from the use—or inability to use—our products.

6. Additional Notes

Customers are responsible for return shipping costs unless the item arrived damaged or defective
Warranty replacements are subject to product availability
Warranty claims are typically processed within 5–10 business days after the returned item is received and inspected

7. Contact Information

If you have any questions or need assistance with a warranty claim, please contact us:

Elise Boost – Online Shower Head Store
📍 2640 S Hooker St, Denver, CO 80219, USA
📧 support@eliseboost.store
📞 +1 303 243 2015